Mariner Exchange launches service provider app

Mariner Exchange, a mobile app that connects boat owners with marine service providers, has released its Android app and expanded coverage from the Chesapeake Bay to Florida and New England. Boat owners can now browse over 3,000 marine service providers to find mechanical, electrical, structural and many other services. In addition, the platform has just …
Boating Industry

Joe O’Neal receives inaugural MMTA Frank Farrall Distinguished Service Award

Joe O’Neal was honored at the annual Massachusetts Marine Trades Association Business Conference with the first-ever Frank Farrell Distinguished Service Award. The Frank Farrell Distinguished Service Award is a new award that will be presented by the MMTA from time-to-time to an outstanding person in the marine industry. It may recognize long and devoted service, untiring …
Boating Industry

MarineMax names top service technicians

MarineMax has announced the 2016 service team Circle of Excellence Winners. These are the company’s top service technicians “who are instrumental in keeping their customers on the water,” the company said. The 2016 Circle of Excellence Winners are: Andrew Roebuck at MarineMax Russo Boston Benji Allen and Paul Aycock at MarineMax Wrightsville Beach Bob Sorenson …
Boating Industry

MyTaskit releases new service ebook

MyTaskit has unveiled “MyTaskit Ebook: 5 Things to Improve Marine Services Profits Right Now.” Written by marine author and consultant Phil Friedman, “5 Things to Improve Marine Services Profits Right Now” takes readers through a step-by-step process for boatyard or marine business executives to boost gross profit without incurring additional overhead expenses. Sensible tips range […]
Boating Industry

Lake Norman Carefree Boat Club wins customer service award

The Lake Norman Carefree Boat Club was awarded the Customer Service Excellence Award for the third year in a row at the Carefree Boat Club annual conference. The 2014 Customer Service Excellence Award criteria is awarded to the clubs with the highest level of member satisfaction and customer service.  Along with taking home the Customer […]
Boating Industry

From the Archives: 14 strategies to take your service department to the next level

As we head into the fall, it’s a good time to revisit some best practices for the service department. This article, first published in 2012, has been one of our most popular stories on the subject: If you’ve survived this recession, you probably have a decent service department. You measure technician efficiency. You market your […]
Boating Industry

U.S. Fish and Wildlife Service awards more than $16 million to support clean waters, recreational boating

SAN FRANCISCO – The U.S. Fish and Wildlife Service announced today more than $ 16.2 million in funding to 27 states under the Clean Vessel Act (CVA) grant program. CVA provides grant funds for the construction, replacement, renovation and maintenance of facilities that assist recreational boaters in properly disposing of on-board septic waste. The program also […]
Boating Industry

Indmar introduces Raptor and Gemini series, new service products

Millington, Tenn. – Indmar Marine Engines will debut several new line-ups at the Miami International Boat Show. The new Raptor series comes in three engine configurations, including the ROUSHCharged Raptor 575, which Indmar says is the first and only emissions certified catalyzed supercharged inboard available and the first and only inboard with ROUSH Performance supercharging […]
Boating Industry

Dominion Marine Media launches social media management service

NORFOLK, Va. – Dominion Marine Media (DMM), the division of Dominion Enterprises that operates YachtWorld, Boat Trader, boats.com and Cosas de Barcos, has introduced a suite of social media management services that make social media for marine businesses faster, easier and more effective. With the expertise and guidance of Social Media Manager Lauren de Vlaming, […]
Boating Industry